Our latest customer feedback: Alumni’s leadership services provide great value
Our latest customer feedback: Alumni’s leadership services provide great value
June 1, 2023
We are delighted to share results from our recent client feedback. Our latest Net Promoter Score (NPS) has reached an impressive 56%!
Over a year ago, we embarked on a mission to better understand our clients' satisfaction and loyalty. NPS became our compass, helping us measure and improve our performance in delivering exceptional experiences, linked to our services of executive search, recruitment, interim management and leadership consulting. We now have cause for celebrations as our collective efforts have rewarded us with a remarkable NPS score of 56%.
We are honoured by the trust and feedback received and committed to taking this input forward and further improving our leadership services and pushing the bar on how we can develop our offerings into something exceptional, to become a preferred provider within our industry.
As we celebrate this achievement, we also look to the future. We have exciting plans in store to further elevate your experience with us. Thank you for being an integral part of our network of clients and for helping us on this exciting journey.
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About Alumni
Alumni is a leading executive search and leadership services firm. Founded in 1990, we have always worked in partnership with a range of progressive and established organisations in finding and developing the highly skilled competence they need in this increasingly competitive world. We assess people for key positions and advise executive teams. Through identifying and developing the right leaders, key competence and skills, we pave the way for our clients’ success.
With locations across Europe and Asia-Pacific we have the resources of a global enterprise, whilst fostering a culture of innovation and agility that empowers our people across the world to respond to constantly changing needs. We utilise specialists in every local market and tailor our offer to the unique requirements of our clients.
Our vision: Unleash the potential of talent and leadership to make a sustainable impact on business and society.
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